SALES

5.0

SERVICE

4.5

259 ratings and 138 comments received in the last 90 days.

21 March 2024

Any issues that arose were dealt with efficiently and effectively.

19 March 2024

Neil Laney provided a quality service as well as identifying my needs as well as price and specification of the vehicle, he also kept me updated on the progress with the build as well as delivery date and arrival of the car.

19 March 2024

Superb service from BMW Colchester with excellent advice and support from Peter and David throughout the process. A very thorough and professional handover.

19 March 2024

I got the vehicle I wanted and was happy with the price. The process was extremely pleasant and how buying a vehicle from a premium brand should be.

15 March 2024

Helpful good communication

09 March 2024

Alex was informative and nothing was too much trouble overall an excellent experience

06 March 2024

Amazing customer service. Nothing was too much trouble. Always kept up to date with everything

04 March 2024

Knowledgeable. Not pushy, professional

02 March 2024

Very pleased, nothing to fault

28 February 2024

A lot of work was done pre arrival which enabled a quick, smooth handover.

21 March 2024

Regularly dealt with Liam and Amy these past 7 years. Whilst diagnostic check found no alarm fault, full investigation of wiring, o/s/r door completed with advice to return if false alarm activation recurs.

19 March 2024

They offered me a slot that I could Waite while the repairs were being carried out which was amazing and they were so friendly whilst I was there offering me drinks and keeping me updated

19 March 2024

Straight forward and informative

19 March 2024

They allowed me to drop off my car a bit early than scheduled and completed the service when they said they would.

19 March 2024

Same as previous answer

17 March 2024

Needed new tyres but wrong ones were ordered. Know mistakes are made but would expect a main dealer to order correcrt tyres

17 March 2024

Lack of customer support and communication Some service operators very rude

15 March 2024

Good service

14 March 2024

The service was fine, the car was cleaned which was a nice bonus, but the customer care could have been better. There is also no designated parking spots for dropping cars off for a service.

14 March 2024

From customer service to the courtesy vehicle to collection, everything was perfect

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